We are a mortgage brokerage, and it’s as simple as that.
Our enduring strategy, ever since we founded the company, was to stick to precisely what we are best at – and that is arranging high value mortgage and solving complex mortgage problems. While diversification may work for other companies and industries, we remain focused on what we do best.
We have resisted, as far as possible, from offering other products and services which could potentially create conflicts of interest with our working partners. Instead, we have chosen to refer our clients to the best possible advisers in their field; advisers whom we know are able to help. We don’t offer tax advice, wealth management, financial structuring, banking or any other service other than mortgages (and sometimes a small bit of benign insurance – but that’s terribly rare).
Enness now service a defined part of the mortgage market and we are widely regarded as the leading broker in this space. We excel in the following mortgage sectors:-
• Very large mortgages – over £3m into the hundreds of millions
• Complex mortgages, large portfolios, challenging circumstances and problematic financial scenarios
• International mortgage solutions – servicing people from around the world
• Bridging finance – predominantly high value, sensitive and often at the extremes of the market
• Offboarding – helping banks move clients off their books/adding services to help them win new business
We don’t have a minimum loan size, client wealth or any specific client type – we will work tirelessly for anyone who asks us to help. While we pride ourselves on creating bespoke high value mortgage solutions, we also arrange plenty of mainstream mortgages. However, that said, we come into our own when the numbers are big or there is a problem to solve.
Our clients come to us from a wide range of sources; existing clients, referrals and from our marketing/PR initiatives. However, in the last 2 years, we have seen a noticeable increase in the number of requests and introductions received via private client advisors and professional services firms. The reasons for this are simple:-
• The mortgage market is more fragmented than ever before
• Compliance and regulatory changes have added significant complexity to the market
• Lending criteria is becoming increasingly rigid – negotiation (or coercion) is much less effective
• Clients are more complex, international and “non-standard” is the new standard
• The mortgage process can be laborious, time consuming, stressful and unpredictable
• Things can go wrong for no reason, undoing months of work and years of client relationships in a heartbeat
In some areas, we are deeply ingrained as the mortgage services provider within some significant institutions. They trust us, we trust them and we introduce customers whom we know they can work with and create a competitive solution.
Today, we receive introductions from an array of different companies such as:-
• Private Banks/Private Bankers
• Law firms
• Accountants
• Tax advisers
• Corporate service providers
• Trust companies
• Family offices
• Wealth and Asset managers
• Mortgage brokers
This list is growing each year with new relationships, new opportunities and an array of innovative solutions to what can be challenging financial requests.
Many of these companies refer clients to us for an array of specific reasons including:-
• It’s often more efficient for us to solve their client mortgage needs than it is for them to do so
• Our relationships with hundreds of lenders means we can instantly speak to the decision makers
• Knowledge of which lenders are lending, how to transact with them, their criteria and the process
• An ability to provide the best client outcome, sourcing solutions from the widest vantage point
• We do all the work, the compliance, AML, regulation and all relevant paperwork
• Our ability to manage the process from start to finish bringing all parties together to completion
• When things go wrong, as they can do at any point, we take the flack, thereby preserving their relationship with the client
• We enhance their relationship with clients by securing finance, introducing complimentary services, ideas and solutions which help them win additional business going forward
• Our depth of experience ensures we are easy to deal with, providing instant advice and constant feedback
• We genuinely help solve problems and place cases which are complex and challenging
In the current market conditions, with lenders skittish and unpredictable, it is vital to remain focused, hold your nerve and be fully aware of all the options. Lending criteria and rates are changing daily, the process is becoming harder to navigate and there is an obvious and understandable migration of risk to the safest parts of the market. I believe our services are more relevant and required than ever before.
We would be delighted to help any professional service adviser solve their client’s mortgage requirements, no matter the circumstances. Over the years we have built up an extensive knowledge of markets and have the personnel, contacts and experience to deliver on any funding scenario. Above all, we understand how to work with private advisers and all manner of referrals.
Our standard introductory process is as follows:
1. Call or email us with a brief overview of your clients needs. We won’t need personal identifiers or paperwork at this stage.
2. We will give you an instant overview of what we think is possible, the next steps and the rates currently on offer.
3. Then we can discuss our referral terms/conditions, outlining the exact process and options available to you.
4. We will then prepare an indicative term sheet for you to give to your client – branded or unbranded. No obligations and for you to use as you see fit.
5. If your client would then like to proceed, we will formally engage the client and agree our fees with them.
6. At this point we will take on management of the entire process, paperwork, compliance and contact with relevant 3rd parties. The aim is simple, moving to the offer and completion stages as effectively as possible.
7. You choose your level of involvement – copied in to correspondence, participation in client calls and attending all meeting or nothing at all (of course we will gain your clients’ permission).
This is our standard introductory process but it is not set in stone. We are flexible with regards to all elements of our ongoing relationship and how we interact with clients and advisers. Once the structure has been agreed, this allows us to do what we do best, arranging finance and completing mortgages. We of course offer dedicated and more integrated company wide solutions on a client by client basis – I’m always happy to explain how we can help in a more structural way.
If you would like to contact me directly please do so at [email protected], via WhatsApp or email our relationship management team at [email protected].
